How to recover Public Folders in Exchange 2007

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  • Article ID:000008989


Microsoft does not support the restore of Public Folders to a Recovery Storage Group in Exchange 2007, therefore the restore of the public folder database in Exchange 2007 must overwrite the existing database or go to an alternate server.


Per Microsoft, in Exchange 2007 only mailbox databases can be restored to an RSG:

When You Should Not Use a Recovery Storage Group

RSGs are not appropriate to use under the following conditions:

  • You have to recover public folder content. Only mailbox databases are supported.
  • You have to restore entire servers, one storage group at a time.
  • You have to restore databases from multiple storage groups.
  • You are in an emergency situation that requires changing or rebuilding your Active Directory topology.


1.      Open the Exchange Mangement Console

2.      In the console tree, expand Server Configuration, and then click Mailbox

3.      In the results pane, select the server on which the Public Folder database is located, highlight the Public Folder under the appropriate Storage Group.



4.      In the work pane, click Dismount Database.

5.      A warning appears asking if you want to dismount the database, click Yes.

6.      In the work pane, click properties.

7.      Check the box “This database can be overwritten by a restore.”

8.      From the Backup, Archive, and Restore (If this is clustered in the backup, the restore must be done from the master) Go to file – specify Netbackup machines and policy type

9.      Select the appropriate servers:

a.            Server – Master Server name

b.           Source Client – The name of the server that was backed up **If this is clustered, it must point to the cluster name.

c.            Destination Client – The name of the server you are restoring to.

d.           Policy Type – MS-Exchange_Server

10.  In the restore window, select the date you would like to restore from. (Note: If restoring differential or incremental backups, be sure to select the appropriate full backup with the differential or incremental backups) 

11.  In the left panel, expand to select the appropriate database which the public folders reside on. Highlight it.

12.  In the right panel, check the public folder database and the log file


13.  Go to Actions – Start Restore

14.  Under the Microsoft Exchange tab, verify the temporary file location and leave the default settings. (NOTE: If restoring multiple dates in 1 restore, uncheck the “Mount database after restore”.)

15.  Under the General Tab, select “Restore everything to its original location”

16.  Click Start Restore

17.  Click Yes on the View Status


Terms of use for this information are found in Legal Notices.



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