Error: "V-72-8-17 Cannot perform discovery on the specified system" reported when attempting to install Infoscale on Korean Windows OS
Problem
When attempting to install Infoscale 8.x or 9.x on a Korean locale based Windows OS, the installer fails at the initial Server discovery and verification task.
Error Message
The installer reports the below error
Mode: Fresh Install
Status: Failed
V-72-8-17 Cannot perform discovery on the specified system
Cause
Infoscale installer currently does not support Korean locale based Windows OS
Solution
This issue is currently under consideration for resolution in the next major product revision. There are no plans to address this issue via a patch or hotfix in the current or previous software versions at this time. Please note that we reserve the right to remove any fix from the targeted release if it fails quality assurance tests or introduces new risks to overall code stability. Our plans are subject to change, and any actions you take based on this information, or your reliance on it, are at your own risk.
References
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.