NetBackup Snapshot Manager pods are not capturing logs in the fluentbit collector

Article: 100076394
Last Published: 2025-11-04
Ratings: 0 0
Product(s): NetBackup

Problem

NetBackup Snapshot Manager pods are not capturing logs in the fluentbit collector.

Error Message

N/A

Cause

This was seen on an environment not using the default namespace name of "netbackup." 

  • In this case the namespace name was "netbackup-namespace" and the fluentbits was trying to capture logs from the "netbackup" namespace.

Example of the nbfluentbitdaemonsetconf configmap:

# kubectl -n netbackup-namespace describe cm nbfluentbitdaemonsetconf
...
[INPUT]
    Name                        tail
    Path                        /var/log/containers/*_netbackup_*.log,/var/log/containers/*_netbackup-operator-system_*.log,
    Path_Key                    path

...

  • Note that "netbackup" in bold above is the name of the namespace.
  • If "netbackup" is not the namespace, then the namespace name will need to be corrected.

Solution

In this example, the namespace name is "netbackup-namespace" so update the Path variable above to the folllowing:

  • /var/log/containers/*_netbackup_*.log,/var/log/containers/*_netbackup-operator-system_*.log,/var/log/containers/*_netbackup-namespace_*.log,


This can be done by editing the configmap:

  • $ kubectl -n netbackup-namespace edit cm nbfluentbitdaemonsetconf

 

References

Etrack : 4212516

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