Overview of Changes
The Arctera Insight SaaS platform will soon update its URLs as part of our transition away from Veritas.
Once this change takes effect, all requests to the current URLs will be automatically redirected to the new Arctera URLs.
The redirects will remain active for a limited period to allow time for updates to bookmarks, integrations, and Single Sign-On (SSO) configurations. After that period, the old URLs will no longer work, and the new URLs must be used going forward.
When is this happening?
This change will occur in the near future. Redirects from the old URLs to the new ones will begin at that time.
During the transition period, banners in the product interface will remind you to update your bookmarks, links, and SSO tiles.
After the transition period ends, the old URLs will be permanently retired.
Note: This article will be updated once the official transition date is confirmed.
Which URLs are changing?
The following URLs will be changed:
Arab Emirates North 01 (AEN01)
Product |
Old URL |
New URL |
|---|---|---|
Personal Archive |
https://personal.ae1.arctera.com/ | |
Personal Archive Classic |
||
Personal Archive Mobile |
https://m.personal.ae1.arctera.com/ | |
eDiscovery |
https://ediscovery.ae1.arctera.com/ | |
Management Console |
https://admin.ae1.arctera.com/ | |
Data Insight |
||
Import |
Australia East 01 (AUE01)
Product |
Old URL |
New URL |
|---|---|---|
Personal Archive |
https://personal.ap.arctera.com/ | |
Personal Archive Classic |
||
Personal Archive Mobile |
https://m.personal.ap.arctera.com/ | |
eDiscovery |
https://ediscovery.ap.arctera.com/ | |
Management Console |
https://admin.ap.arctera.com/ | |
Surveillance |
||
Import |
Australia East 02 (AUE02)
Product |
Old URL |
New URL |
|---|---|---|
Personal Archive |
https://personal.au2.arctera.com/ | |
Personal Archive Classic |
||
Personal Archive Mobile |
https://m.personal.au2.arctera.com/ | |
eDiscovery |
https://ediscovery.au2.arctera.com/ | |
Management Console |
https://admin.au2.arctera.com/ | |
Import |
Canada Central 01 (CAC01)
Product |
Old URL |
New URL |
|---|---|---|
Personal Archive |
https://personal.ca1.arctera.com/ | |
Personal Archive Classic |
||
Personal Archive Mobile |
https://m.personal.ca1.arctera.com/ | |
eDiscovery |
https://discovery.ca1.arctera.com/ | |
Management Console |
https://admin.ca1.arctera.com/ | |
Surveillance |
||
Import |
Europe West 01 (EUW01)
Product |
Old URL |
New URL |
|---|---|---|
Personal Archive |
https://discovery.eu.arctera.com/ | |
Personal Archive Classic |
||
Personal Archive Mobile |
https://m.personal.eu.arctera.com/ | |
eDiscovery |
||
Management Console |
https://admin.eu.arctera.com/ | |
Surveillance |
||
Import |
Qatar Central 01 (QAC01)
Product |
Old URL |
New URL |
|---|---|---|
Personal Archive |
https://personal.qa1.arctera.com/ | |
Personal Archive Classic |
||
Personal Archive Mobile |
https://m.personal.qa1.arctera.com/ | |
eDiscovery |
https://discovery.qa1.arctera.com/ | |
Management Console |
https://admin.qa1.arctera.com/ | |
Capture / Collector |
||
Import |
United Kingdom South 01 (UKS01)
Product |
Old URL |
New URL |
|---|---|---|
Personal Archive |
https://personal.uk1.arctera.com/ | |
Personal Archive Classic |
||
Personal Archive Mobile |
https://m.personal.uk1.arctera.com/ | |
eDiscovery |
https://discovery.uk1.arctera.com/ | |
Management Console |
https://admin.uk1.arctera.com/ | |
Surveillance |
||
Import |
United States West 01 (USW01)
Product |
Old URL |
New URL |
|---|---|---|
Personal Archive |
https://personal.us.arctera.com/ | |
Personal Archive Classic |
||
Personal Archive Mobile |
https://m.personal.us.arctera.com/ | |
eDiscovery |
||
Management Console |
https://admin.us.arctera.com/ | |
Surveillance |
||
Import |
United States West 02 (USW02)
No changes.
United States West 03 (USW03)
Product |
Old URL |
New URL |
|---|---|---|
Personal Archive |
https://personal.us3.arctera.com/ | |
Personal Archive Classic |
||
Personal Archive Mobile |
https://m.personal.us3.arctera.com/ | |
eDiscovery |
||
Management Console |
https://admin.us3.arctera.com/ | |
Surveillance |
||
Data Insight |
||
Import |

Arctera helps organizations around the world thrive by ensuring they can trust, access, and illuminate their data from creation to retirement. Created in 2024 from Veritas Technologies, an industry leader in secure multi-cloud data resiliency, Arctera comprises three business units: Data Compliance, Data Protection, and Data Resilience. Arctera provides more than 75,000 customers worldwide with market-leading solutions that help them to manage one of their most valuable assets: data.
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