Overview of Changes
The Arctera Insight SaaS platform will update its URLs on November 15, 2025, as part of our transition away from Veritas.
From that date, all requests to the current URLs will be redirected to the new Arctera URLs.
The redirects will remain active until December 31, 2025. After that, the old URLs will no longer work, and you must use the new ones.
When is this happening?
November 15, 2025: Redirects from old URLs to new URLs begin.
During this period, you will also see repeated banners in the product interface reminding you to update your bookmarks, links, and Single Sign-On (SSO) tiles.
December 31, 2025: Redirects end. Old URLs will stop working permanently.
Which URLs are changing?
The following URLs will be changed:
Arab Emirates North 01 (AEN01)
Product |
Old URL |
New URL |
|---|---|---|
Personal Archive |
https://personal.ae1.archivecloud.net/ | |
Personal Archive Classic |
||
Personal Archive Mobile |
https://m.personal.ae1.archivecloud.net/ | |
eDiscovery |
https://ediscovery.ae1.archivecloud.net/ | |
Management Console |
https://admin.ae1.archivecloud.net/ | |
Data Insight |
||
Import |
Australia East 01 (AUE01)
Product |
Old URL |
New URL |
|---|---|---|
Personal Archive |
https://personal.ap.archivecloud.net/ | |
Personal Archive Classic |
||
Personal Archive Mobile |
https://m.personal.ap.archivecloud.net/ | |
eDiscovery |
https://ediscovery.ap.archivecloud.net/ | |
Management Console |
https://admin.ap.archivecloud.net/ | |
Surveillance |
||
Import |
Australia East 02 (AUE02)
Product |
Old URL |
New URL |
|---|---|---|
Personal Archive |
https://personal.au2.archivecloud.net/ | |
Personal Archive Classic |
||
Personal Archive Mobile |
https://m.personal.au2.archivecloud.net/ | |
eDiscovery |
https://ediscovery.au2.archivecloud.net/ | |
Management Console |
https://admin.au2.archivecloud.net/ | |
Import |
Canada Central 01 (CAC01)
Product |
Old URL |
New URL |
|---|---|---|
Personal Archive |
https://personal.ca1.archivecloud.net/ | |
Personal Archive Classic |
||
Personal Archive Mobile |
https://m.personal.ca1.archivecloud.net/ | |
eDiscovery |
https://discovery.ca1.archivecloud.net/ | |
Management Console |
https://admin.ca1.archivecloud.net/ | |
Surveillance |
||
Import |
Europe West 01 (EUW01)
Product |
Old URL |
New URL |
|---|---|---|
Personal Archive |
https://discovery.eu.archivecloud.net/ | |
Personal Archive Classic |
||
Personal Archive Mobile |
https://m.personal.eu.archivecloud.net/ | |
eDiscovery |
||
Management Console |
https://admin.eu.archivecloud.net/ | |
Surveillance |
||
Import |
Qatar Central 01 (QAC01)
Product |
Old URL |
New URL |
|---|---|---|
Personal Archive |
https://personal.qa1.archivecloud.net/ | |
Personal Archive Classic |
||
Personal Archive Mobile |
https://m.personal.qa1.archivecloud.net/ | |
eDiscovery |
https://discovery.qa1.archivecloud.net/ | |
Management Console |
https://admin.qa1.archivecloud.net/ | |
Capture / Collector |
||
Import |
United Kingdom South 01 (UKS01)
Product |
Old URL |
New URL |
|---|---|---|
Personal Archive |
https://personal.uk1.archivecloud.net/ | |
Personal Archive Classic |
||
Personal Archive Mobile |
https://m.personal.uk1.archivecloud.net/ | |
eDiscovery |
https://discovery.uk1.archivecloud.net/ | |
Management Console |
https://admin.uk1.archivecloud.net/ | |
Surveillance |
||
Import |
United States West 01 (USW01)
Product |
Old URL |
New URL |
|---|---|---|
Personal Archive |
https://personal.us.archivecloud.net/ | |
Personal Archive Classic |
||
Personal Archive Mobile |
https://m.personal.us.archivecloud.net/ | |
eDiscovery |
||
Management Console |
https://admin.us.archivecloud.net/ | |
Surveillance |
||
Import |
United States West 02 (USW02)
No changes.
United States West 03 (USW03)
Product |
Old URL |
New URL |
|---|---|---|
Personal Archive |
https://personal.us3.archivecloud.net/ | |
Personal Archive Classic |
||
Personal Archive Mobile |
https://m.personal.us3.archivecloud.net/ | |
eDiscovery |
||
Management Console |
https://admin.us3.archivecloud.net/ | |
Surveillance |
||
Data Insight |
||
Import |
Arctera helps organizations around the world thrive by ensuring they can trust, access, and illuminate their data from creation to retirement. Created in 2024 from Veritas Technologies, an industry leader in secure multi-cloud data resiliency, Arctera comprises three business units: Data Compliance, Data Protection, and Data Resilience. Arctera provides more than 75,000 customers worldwide with market-leading solutions that help them to manage one of their most valuable assets: data.
Learn more at www.arctera.io. Follow us on X @arcteraio. For global contact information, visit arctera.io/contact.
Copyright © 2024 Arctera. All rights reserved. Arctera and the Arctera Logo are trademarks or registered trademarks of Arctera or its affiliates in the U.S. Other names may be trademarks of their respective owners.
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.