FAQs: Arctera Insight SaaS URL Updates

Article: 100075516
Last Published: 2025-09-26
Ratings: 0 0
Product(s): Veritas Alta Capture, Veritas Alta eDiscovery, Veritas Alta Surveillance

Overview of Changes

The Arctera Insight SaaS platform will update its URLs on November 15, 2025, as part of our transition away from Veritas.

  • From that date, all requests to the current URLs will be redirected to the new Arctera URLs.

  • The redirects will remain active until December 31, 2025. After that, the old URLs will no longer work, and you must use the new ones.


When is this happening?

  • November 15, 2025: Redirects from old URLs to new URLs begin.

  • During this period, you will also see repeated banners in the product interface reminding you to update your bookmarks, links, and Single Sign-On (SSO) tiles.

  • December 31, 2025: Redirects end. Old URLs will stop working permanently.


Which URLs are changing?

The following URLs will be changed:

Arab Emirates North 01 (AEN01) 

Product 

Old URL 

New URL 

Personal Archive 

https://personal.ae1.archive.veritas.com/

https://personal.ae1.archivecloud.net/

Personal Archive Classic 

https://personalclassic.ae1.archive.veritas.com/ 

https://personalclassic.ae1.archivecloud.net/

Personal Archive Mobile 

https://m.personal.ae1.archive.veritas.com/

https://m.personal.ae1.archivecloud.net/

eDiscovery 

https://ediscovery.ae1.archive.veritas.com/

https://ediscovery.ae1.archivecloud.net/

Management Console 

https://admin.ae1.archive.veritas.com/

https://admin.ae1.archivecloud.net/

Data Insight 

https://datainsight.ae1.archive.veritas.com/

https://infogov.ae1.archivecloud.net/

Import 

https://import.ae1.archive.veritas.com/

https://import.ae1.archivecloud.net/


Australia East 01 (AUE01)

Product 

Old URL 

New URL 

Personal Archive 

https://personal.ap.archive.veritas.com/

https://personal.ap.archivecloud.net/

Personal Archive Classic 

https://personalclassic.ap.archive.veritas.com/

https://personalclassic.ap.archivecloud.net/

Personal Archive Mobile 

https://m.personal.ap.archive.veritas.com/

https://m.personal.ap.archivecloud.net/

eDiscovery 

https://ediscovery.ap.archive.veritas.com/

https://ediscovery.ap.archivecloud.net/

Management Console 

https://admin.ap.archive.veritas.com/

https://admin.ap.archivecloud.net/

Surveillance 

https://advancedsupervision.au1.veritas.com/

https://surveillance.au1.archivecloud.net/

Import 

https://import.ap.archive.veritas.com/

https://import.ap.archivecloud.net/


Australia East 02 (AUE02)

Product 

Old URL 

New URL 

Personal Archive 

https://personal.au2.archive.veritas.com/

https://personal.au2.archivecloud.net/

Personal Archive Classic 

https://personalclassic.au2.archive.veritas.com/

https://personalclassic.au2.archivecloud.net/

Personal Archive Mobile 

https://m.personal.au2.archive.veritas.com/

https://m.personal.au2.archivecloud.net/

eDiscovery 

https://ediscovery.au2.archive.veritas.com/

https://ediscovery.au2.archivecloud.net/

Management Console 

https://admin.au2.archive.veritas.com/

https://admin.au2.archivecloud.net/

Import 

https://import.au2.archive.veritas.com/

https://import.au2.archivecloud.net/


Canada Central 01 (CAC01)

Product 

Old URL 

New URL 

Personal Archive 

https://personal.ca1.archive.veritas.com/

https://personal.ca1.archivecloud.net/

Personal Archive Classic 

https://personalclassic.ca1.archive.veritas.com/

https://personalclassic.ca1.archivecloud.net/

Personal Archive Mobile 

https://m.personal.ca1.archive.veritas.com/

https://m.personal.ca1.archivecloud.net/

eDiscovery 

https://ediscovery.ca1.archive.veritas.com/

https://ediscovery.ca1.archivecloud.net/

Management Console 

https://admin.ca1.archive.veritas.com/

https://admin.ca1.archivecloud.net/

Surveillance 

https://advancedsupervision.ca1.veritas.com/

https://surveillance.ca1.archivecloud.net/

Import 

https://import.ca1.archive.veritas.com/

https://import.ca1.archivecloud.net/


Europe West 01 (EUW01)

Product 

Old URL 

New URL 

Personal Archive 

https://personal.eu.archive.veritas.com/

https://personal.eu.archivecloud.net/

Personal Archive Classic 

https://personalclassic.eu.archive.veritas.com/

https://personalclassic.eu.archivecloud.net/

Personal Archive Mobile 

https://m.personal.eu.archive.veritas.com/

https://m.personal.eu.archivecloud.net/

eDiscovery 

https://discovery.eu.archive.veritas.com/

https://discovery.eu.archivecloud.net/

Management Console 

https://admin.eu.archive.veritas.com/

https://admin.eu.archivecloud.net/

Surveillance 

https://advancedsupervision.eu1.veritas.com/

https://surveillance.eu1.archivecloud.net/

Import 

https://import.eu.archive.veritas.com/

https://import.eu.archivecloud.net/


Qatar Central 01 (QAC01)

Product 

Old URL 

New URL 

Personal Archive 

https://personal.qa1.archive.veritas.com/

https://personal.qa1.archivecloud.net/

Personal Archive Classic 

https://personalclassic.qa1.archive.veritas.com/

https://personalclassic.qa1.archivecloud.net/

Personal Archive Mobile 

https://m.personal.qa1.archive.veritas.com/

https://m.personal.qa1.archivecloud.net/

eDiscovery 

https://ediscovery.qa1.archive.veritas.com/

https://ediscovery.qa1.archivecloud.net/

Management Console 

https://admin.qa1.archive.veritas.com/

https://admin.qa1.archivecloud.net/

Capture / Collector 

https://collector.qa1.archive.veritas.com/

https://collector.qa1.archivecloud.net/

Import 

https://import.qa1.archive.veritas.com/

https://import.qa1.archivecloud.net/


United Kingdom South 01 (UKS01)

Product 

Old URL 

New URL 

Personal Archive 

https://personal.uk1.archive.veritas.com/

https://personal.uk1.archivecloud.net/

Personal Archive Classic 

https://personalclassic.uk1.archive.veritas.com/

https://personalclassic.uk1.archivecloud.net/

Personal Archive Mobile 

https://m.personal.uk1.archive.veritas.com/

https://m.personal.uk1.archivecloud.net/

eDiscovery 

https://ediscovery.uk1.archive.veritas.com/

https://ediscovery.uk1.archivecloud.net/

Management Console 

https://admin.uk1.archive.veritas.com/

https://admin.uk1.archivecloud.net/

Surveillance 

https://advancedsupervision.uk1.veritas.com/

https://surveillance.uk1.archivecloud.net/

Import 

https://import.uk1.archive.veritas.com/

https://import.uk1.archivecloud.net/


United States West 01 (USW01)

Product 

Old URL 

New URL 

Personal Archive 

https://personal.us.archive.veritas.com/

https://personal.us.archivecloud.net/

Personal Archive Classic 

https://personalclassic.us.archive.veritas.com/

https://personalclassic.us.archivecloud.net/

Personal Archive Mobile 

https://m.personal.us.archive.veritas.com/

https://m.personal.us.archivecloud.net/

eDiscovery 

https://discovery.us.archive.veritas.com/

https://discovery.us.archivecloud.net/

Management Console 

https://admin.us.archive.veritas.com/

https://admin.us.archivecloud.net/

Surveillance 

https://advancedsupervision.us1.veritas.com/

https://surveillance.us1.archivecloud.net/

Import 

https://import.us.archive.veritas.com/

https://import.us.archivecloud.net/


United States West 02 (USW02)

No changes.


United States West 03 (USW03)

Product 

Old URL 

New URL 

Personal Archive 

https://personal.us3.archive.veritas.com/

https://personal.us3.archivecloud.net/

Personal Archive Classic 

https://personalclassic.us3.archive.veritas.com/

https://personalclassic.us3.archivecloud.net/

Personal Archive Mobile 

https://m.personal.us3.archive.veritas.com/

https://m.personal.us3.archivecloud.net/

eDiscovery 

https://discovery.us3.archive.veritas.com/

https://discovery.us3.archivecloud.net/

Management Console 

https://admin.us3.archive.veritas.com/

https://admin.us3.archivecloud.net/

Surveillance 

https://advancedsupervision.us3.veritas.com/

https://surveillance.us3.archivecloud.net/

Data Insight 

https://datainsight.us3.archive.veritas.com/

https://infogov.us3.archivecloud.net/

Import 

https://import.us3.archive.veritas.com/

https://import.us3.archivecloud.net/


Arctera helps organizations around the world thrive by ensuring they can trust, access, and illuminate their data from creation to retirement. Created in 2024 from Veritas Technologies, an industry leader in secure multi-cloud data resiliency, Arctera comprises three business units: Data Compliance, Data Protection, and Data Resilience. Arctera provides more than 75,000 customers worldwide with market-leading solutions that help them to manage one of their most valuable assets: data.

Learn more at www.arctera.io. Follow us on X @arcteraio. For global contact information, visit arctera.io/contact.

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