Important Update: Cohesity Products Knowledge Base Articles
All Cohesity Knowledge Base Articles are now managed via the Cohesity Support Portal: https://support.cohesity.com/s/searchunify. The Knowledge Base articles available here will not reflect the latest information or may no longer be accessible.
Microsoft M365 Exchange backup failure with SaaS Connector Framework Error 67113881/801 401 Access Denied (V-79-57344-43293)
Problem
During a Microsoft M365 Exchange backup, the job fails immediately with a SaaS Connector Framework Error 67113881/801.
Error Message
Backup - SCF::\\<tentant>\O365Family\O365Exchange
SaaS Connector Framework error: Error code: 67113881/801. Access is denied. (401) HTTP Error.
V-79-57344-43293 - SaaS Connector Framework error - Access was denied.
0xe000a91d - SaaS Connector Framework error - Access was denied.
SaaS Connector Framework error: Error code: 67113881/801. Access is denied. (401) HTTP Error.
Cause
Microsoft API issue.
Solution
This issue is resolved in Backup Exec 25.0 Hotfix 237752
References
Was this content helpful?
Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.