Unable to change Unit ID for Seagate storage shelf attached to Appliance

Article: 100074576
Last Published: 2025-07-07
Ratings: 0 0
Product(s): Appliances

Description

User is not able to change Unit ID for Seagate storage shelf attached to Appliance.
Followed the hardware installation guide and pressed the input switch and hold it down for five seconds but the display does not flash and keep showing "88" which is default.
In that case, there is an alternative way to change Unit ID from CLI.

<change Unit ID from CLI>
1.Log on to Flex OS and "support elevate".

2.Check the status of SELinux by "getenforce".

[root@testmachine /]# getenforce
Disabled

 

3.If the result is other than disabled, make it disabled by "setenforce 0".

[root@testmachine /]# setenforce 0
setenforce: SELinux is disabled

 

4.Check the serial number and device number for storage shelf by "fwdownloader -ses". 

[root@testmachine /]# fwdownloader -ses
Seagate fwdownloader v4.10

Scanning SES devices...Please Wait...2 SES devices found.
-----------
SES Device 0 Addr='/dev/sg1'
Found SES Page 1 for Device 0 (/dev/sg1) size 254 (0xfe)
WWN: 500c0ff0f713623c Vendor ID: SEAGATE Product ID: SP-3212A-E12EBD
Product Revision: 52AE S/N: SHF1105167G01HR
-----------
-----------
SES Device 1 Addr='/dev/sg2'
Found SES Page 1 for Device 1 (/dev/sg2) size 60 (0x3c)
WWN: 300162b20b8d8400 Vendor ID: BROADCOM Product ID: VirtualSES
Product Revision: 03 S/N: 0
-----------

 

5.Set new Unit ID by ""fwdownloader -d <device number> -cli set_encl_id <new Unit ID>"

[root@testmachine /]# fwdownloader -d 0 -cli set_encl_id 3
Seagate fwdownloader v4.10

Scanning SES devices...Please Wait...2 SES devices found.
Found SES Page 1 for Device 0 (/dev/sg1) size 254 (0xfe)
WWN: 500c0ff0f713623c Vendor ID: SEAGATE Product ID: SP-3212A-E12EBD
Product Revision: 52AE S/N: SHF1105167G01HR

Enclosure ID initiated to set '3'


Command Completed. ("set_encl_id 3")
 

6.Check the front panel of storage shelf that Unit ID is set.


 

References

JIRA : APPCFT-15669

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