Enterprise Vault File System Archiving task is not able to create placeholders for items with $KERNEL.PURGE extended attributes.

Problem

The Enterprise Vault (EV) File System Archiving (FSA) task is not able to create placeholders for items with $KERNEL.PURGE extended attributes. 

Error Message

Example of the error reported in the FSA Archiving Task Report log:

4/15/2025 8:02:17 AM  \\server.domain.local\X$\Folder1\Folder2\Folder3\SampleDocument‎.docx  73997    FSA Folder Policy Archive ALL          Archive ALL *.* ARCHIVE             *** Error *** - Error making file: \\?\UNC\server.domain.local\X$\Folder1\Folder2\Folder3\SampleDocument‎.docx  a placeholder file because it has extended attributes. Use EVEARemovalUtility to remove the extended attributes.

Cause

Enterprise Vault cannot currently create placeholders on files with $KERNEL.PURGE.xxx extended attributes.  

Solution

There are no plans to address this issue by way of a patch or hotfix in earlier versions of the software at the present time.  However, the issue has been addressed in the revision of the product specified at the end of this article. 
 
Please contact your Sales representative or the Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.

Issue resolved in EV 15.1.3