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M365 Exchange Online restore to PST of a non-English language user mailbox completes successfully, but without restoring any data to the PST.
Article: 100074194
Last Published: 2025-08-06
Ratings: 0 0
Product(s): Backup Exec
Problem
M365 Exchange Online redirect restore to PST of a non-English language user mailbox completes successfully, but without restoring any data to the PST.
Cause
If the user's mailbox is non-English, the PST restore skips all data.
Solution
This issue is resolved in Backup Exec 25.0 Hotfix 237752
References
Etrack : 4188401
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.