NBServerMigrator: Plugins added to snapshot manager not visible after migration

Article: 100074065
Last Published: 2025-03-21
Ratings: 0 0
Product(s): Appliances, NetBackup & Alta Data Protection

Problem

After migration using NBServerMigrator, plugins added to the snapshot manager are not listed.

Error Message

N/A

Cause

The file CloudPoint_plugin.conf is missing on the target primary server

Solution

Please perform the following on the target primary server:

  1. Copy the CloudPoint_plugin.conf file from the source primary server to the target primary server.
    path for CloudPoint_plugin.conf :
    windows: <install_path>\NetBackup\var\global
    Linux: /usr/openv/var/global
  2. Plugins will be visible now.
  3. Run the command on the target primary server "nbemmcmd -listhosts" to get the cloudpoint_server name.
  4. Login in the webui of the target primary server, go to the path: Storage > Snapshot Manager > Sanpshot Servers. 
    Note down the "Workload" value present for the Snapshot server.
  5. Run the command on the target primary server:
    tpconfig -update -snapshot_manager <cloudpoint_server> -manage_workload <WORKLOAD>
    Where: cloudpoint_server is the name from point 3
                 WORKLOAD can be "ONPREM" or "CLOUD" based on the value from point 4
  6. Run discovery from the webui.

 

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