If Enterprise Vault Search is launched in Outlook-integrated mode, users receive 404 error when using download option

Article: 100073977
Last Published: 2025-04-17
Ratings: 0 0
Product(s): Enterprise Vault

Problem

If Enterprise Vault Search is launched in Outlook-integrated mode, users receive error: 404 - File or directory not found, when using the download option in the right click menu or buttons near the top right of the preview pane:

The issue happens only in Enterprise Vault 15.1

Error Message

404 - File or directory not found

Cause

Product issue.

Solution

The Product Engineering team currently plans to address this issue through a patch or hotfix in the current software version. Please note that our company reserves the right to withdraw any fix from the targeted release if it fails quality assurance tests. Development plans are subject to change, and any actions you take based on this information, or your reliance on it, are at your own risk.ed to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.

References

JIRA : CFT-7110

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