Problem
The desktop remains black when signing in after a manual disaster recovery on Windows Server 2025 like Figure 1. This issue has been reported on Backup Exec 25 or Backup Exec 24 with Hotfix 651544.
Figure 1
Error Message
N/A
Cause
Under investigation
Solution
Workaround:
Use Simplified Disaster Recovery (SDR).
This issue is presently under investigation by our Engineering Team. Depending on the results of this investigation, it may be addressed through a patch or hotfix in current or future software releases. However, this specific issue is not currently scheduled for inclusion in any upcoming release. If this issue has a significant business impact on your continued use of the product, please contact your Sales representative or the Sales team to discuss your concerns.
Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.
References
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