Symphony Connector fails to import files due to file schema not matching

Article: 100073400
Last Published: 2025-01-30
Ratings: 0 0
Product(s): Merge1

Problem

Symphony Connector fails to import files due to file schema not matching, and quarantines the file.

Error Message

2025-01-24 02:31:04,975 [5] ERROR Merge1.Connectors.Symphony.SymphonyConnector - Error parsing XML file

System.InvalidCastException: The file schema version: 1.5.15 does not match the expected schema version: 1.5.7.

Cause

Symphony rolled out a new schema version 1.5.15 on January 22, 2025.

Solution

Upgrade Merge1 to version 7.0.2501, which supports this new file schema.

References

JIRA : MERGE1-8572

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