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M365 SharePoint Restore job fails with an error "Failed to Add Administrator to site https://xxxx.sharepoint.com" Or Error code:67113873/1008 for default communication site and apps.
Article: 100073142
Last Published: 2025-08-25
Ratings: 0 0
Product(s): Backup Exec
Problem
M365 SharePoint Restore job fails with an error "Failed to Add Administrator to site "https://test.test.test" for default communication site and apps.
Error Message
Restore job fails with Error - Failed to Add Administrator to site "https://test.test.test"
Or
Restore Job completes with Exception - "Error code:67113873/1008. SharePoint site user not found".
Solution
This can be fixed by adding at least one authorized user in the site collection administrator's role.
References
Etrack : 4180559