Cluster Server VMwareDisks resources time out during monitor

Article: 100069857
Last Published: 2024-08-11
Ratings: 0 0
Product(s): InfoScale & Storage Foundation

Problem

Cluster Server VMwareDisks resources time out during monitor

 

Error Message

All 4 VMwareDisks error in the same way around the same time. Cluster Server (VCS) engine_A.log reports:

2024/07/29 05:24:09 VCS ERROR V-16-2-13027 (xxxxxx) Resource(vmdisk_dgsh01) - monitor procedure did not complete within the expected time.
 

 

Cause

Based on the VMwareDisks_A.log file, there is a problem with the VMwareDisks agent contacting the ESX server, as is seen in the error below:

2024/07/29 05:25:30 VCS ERROR V-16-10061-22503 VMwareDisks:Failed to login to ESX xxx.xxx-xx.xxx.com with error 'SOAP_TCP_ERROR

SOAP 1.1 fault: SOAP-ENV:Client [no subcode]

"Connection timed out"

Detail: connect failed in tcp_connect()

 

Solution

The timeout issue was referred to the customer's VMware support and the issue resolved.

 

Content in the knowledge base article has been created with the assistance of an artificial intelligence language model.

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