Error connecting to EMM database, status= 3000007

Article: 100064355
Last Published: 2025-07-29
Ratings: 0 0
Product(s): Appliances

Problem

Running nbstlutil on a Flex instance running NetBackup returns a status 3000007 error connecting to the EMM database.

Error Message

nbstlutil: error connecting to EMM database, status= 3000007

Cause

NetBackup commands on Flex systems require the use of the sudo command.

Solution

To run NetBackup commands on a Flex instance:

  1. Open an SSH session to the instance
  2. Log in as the appadmin user
  3. For each command that needs to run, specify sudo and enter the absolute or relative path.

For example: sudo /usr/openv/netbackup/bin/admincmd/nbstlutil list -image_incomplete

Alternately:

  1. Open an SSH session to the instance
  2. Type sudo su 
  3. Enter the appadmin password and then NetBackup commands can be run without the full path.

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