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NBServerMigrator: VMware/Hyper-V Intelligent policies fails with "Unable to retrieve virtual machine information (4278)"
Problem
Backups and restores of VMware and HyperV Intelligent policies can fail with the error Unable to retrieve virtual machine information (4278) after migration using the NBServermigrator.
Error Message
Info bpfis (pid=15039) done. status: 4207
end Application Snapshot:Delete Snapshot; elapsed time 0:00:03
Info bpfis (pid=15039) done. status: 4207: Could not fetch snapshot metadata or state files
started process bpbrm (pid=15032)
end writing
Operation Status: 4207
Operation Status: 4278
Unable to retrieve virtual machine information (4278)
Cause
N/A
Solution
Edit the policy and re-run with the option Select automatically through VMware Intelligent Policy query selected in the Clients tab of the Backup Policy.
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