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Performance dip in Exchange Backups

Article: 100060226
Last Published: 2023-09-04
Ratings: 0 0
Product(s): Alta SaaS Protection

Problem

Slow Performance in Exchange Backups.

 

Error Message

 

Error fast-forwarding incremental continuation token for location '<ConnectorName\Location>'. Incrementally crawling of this location will not occur on the next crawl.

Exception Details: Error invoking 'SyncFolderItems' using EWS credentials for 'OAuth'. Exception has been thrown by the target of an invocation.
The request failed. The remote server returned an error: (401) Unauthorized. The remote server returned an error: (401) Unauthorized.

Cause

This may happen due to throttling issues while the loop is taking a long time,

 

Solution

This issue has been addressed in the Veritas Alta™ SaaS Protection 2.18.1 release.

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