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Article: 100059504
Last Published: 2023-08-23
Ratings: 0 0
Product(s): Backup Exec
Problem
Backup Exec预安装环境检查失败,报告 Windows "Server" 服务未启动。
Error Message
Backup Exec预安装环境检查失败,报告 Windows "Server" 服务未启动。

Cause
查询 Windows 操作系统"Server" 服务状态的权限问题
Solution
1) 以 Backup Exec 服务帐户身份登录到服务器并执行安装或升级。
或
以本地管理员身份登录
注意:若要通过在 Windows 服务管理器中查看Backup Exec Job Engine服务登录来确认BE服务帐户的用户,
用本地管理员身份登录。
2) 浏览 Backup Exec 安装介质,然后右键单击浏览器.exe或安装程序.exe和“以管理员身份运行”。
x:\Browser.exe 或 X:\BE\WinNT\Install\BEx64\setup.exe