NetBackup IT Analytics recommended memory settings for Linux and Windows Portal servers

Article: 100058734
Last Published: 2025-04-19
Ratings: 2 0
Product(s): NetBackup IT Analytics, NetBackup & Alta Data Protection
Description

The purpose of this article is to set the recommended amount of RAM in GB for the Portal Memory, Data Receiver Memory, Oracle Memory and Oracle Max Memory.

Windows 64-bit or Linux 64-bit

  • Capacity < 10 PB and Backup < 10,000 clients
  • 4 CPU cores with a minimum of 32 GB of memory recommended.
  • Maximum 2 physical CPU sockets (Oracle license limitation)
  • Minimum of 200 GB of usable disk space (SAN or DAS, not NAS)

Large Portal (Physical Server)

  • Capacity < 20 PB and Backup < 20,000 clients
  • Linux 64-bit
  • Minimum of 4 Cores (8 Logical CPUs), with 96 GB of RAM
  • Maximum 2 physical CPU sockets (Oracle license limitation)
  • Minimum of 500 GB of usable disk space (SAN or DAS, not NAS)

 

 

For Linux systems:

 

1. Stop all services: /opt/aptare/bin/aptare stop

2. Increase Portal Memory to 24G in this line (XMX="-Xmx24g"):

/opt/aptare/portalconf/tomcat/java-settings.sh 

3. Increase Data Receiver Memory to 16G in this line (XMX="-Xmx16g"):

/opt/aptare/datarcvrconf/tomcat/java-settings.sh 

4. Increase Oracle Memory and Oracle Max Memory to 24 GB in the following file.

/opt/aptare/oracle/dbs/initscdb.ora

  • memory_max_target = 24G
  • memory_target = 24G 

5. Start all services: /opt/aptare/bin/aptare start
 



For Windows systems:

1. Stop all services: C:\opt\aptare\utils> stopallservices.bat

2. Increase the Oracle Memory and Oracle Max Memory in the following file. 

  • Before proceeding, open File Explorer and navigate to c:\opt\oracle\database
  • Make a copy of the initscdb.ora file

C:\opt\oracle\database\initscdb.ora

3. Modify these lines:

# memory_target should be 1/4 of total physical memory or greater.

For example, if the Portal server has 96 GB total memory, set the Oracle Memory to 24 GB: 

  • memory_max_target = 24G
  • memory_target = 24G

4. To increase the Portal Memory, open APTARE Portal Tomcat Properties from the Windows Command Prompt as Administrator.

  • cd C:\opt\tomcat\bin
  • tomcat9w.exe //ES/AptarePortalTomcat

 Note: "AptarePortalTomcat" is the service name

In the APTARE Portal Tomcat Properties window, click the Java tab (seen below)

  • In the Java Options pane scroll down and edit the -Xmx line 
  • Adjust the memory value to 24g 
  • Click OK to save.


5. To increase the Data Receiver memory open the APTARE Agent Tomcat Properties from a Windows Command Prompt as Administrator.

  • cd C:\opt\tomcat\bin
  • tomcat9w.exe //ES/AptareAgentTomcat

 Note: "AptareAgentTomcat" is the service name

In the APTARE Agent Tomcat Properties window, click the Java tab (seen below)

  • In the Java Options pane scroll down and edit the -Xmx line
  • Adjust the memory value to 24g
  • Click OK to save.

 

 

6. Start all services: C:\opt\aptare\utils> startallservices.bat

 

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