Backup from snapshot jobs fails with status 2060017 for AWS cloud.

Article: 100055374
Last Published: 2023-04-04
Ratings: 0 0
Product(s): Appliances, CloudPoint

Problem

Backup from snapshot jobs fails with status 2060017 for AWS cloud.

Error Message

Flexsnap logs:

Failed to run engine (None): Acknowledgement not received for datamover datamover.xxxxxxx

Cause

Datamover does not have enough resources, so the required processes does not get launched before the timeout.

Solution

Select the node size which fits in the following formulae for max pods per node value, and this value should be greater than the value that comes by the following formulae.

1. For 2 CPU's and 8 GB RAM node configuration:
    CPU: More than 2 CPU's
    RAM per node: 8GB
    Maximum pods per node: 6 (system) + 4 (Static pods) + 8*2=16 (Dynamic pods) = 26 or more
    Autoscaling enabled, with minimum=1, maximim=3

2. For 2/4/6 CPU's and 16 GB node configuration:
    CPU per node: More than 2/4/6 CPU's
    RAM per node: 16 GB
    Maximum pods per node: 6 (system) + 4 (Static pods) + 16*2=32 (Dynamic pods) = 42 or more 
    Autoscaling enabled, with minimum=1, maximum=3

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