Important Update: Cohesity Products Knowledge Base Articles
All Cohesity Knowledge Base Articles are now managed via the Cohesity Support Portal: https://support.cohesity.com/. The Knowledge Base articles available here will not reflect the latest information or may no longer be accessible.
Problem
After installing EEB which includes upgrading VDDK on VMware Backup Host on Windows, followings may happen.
- Backup job fail with status 6.
- Adding credential to Virtual Machine Server from Java console fail with error.
Error Message
- Backup job fail with status 6.
xxx x, xxxx xx:xx:xx xx - Info bpbkar32 (pid=x) done. status: 6: the backup failed to back up the requested files
- Adding credential to Virtual Machine Server from Java console fail with error.
VMware credential validation failed.(Status -999)
Windows System Event on VMware Backup Host shows event as some dll is missing.
---------------------------------
Level:Information
Source: Application popup
Event ID: 26
Message: nbcs.exe - System Error : The program can't start because VCRUNTIME140_1.dll is missing from your computer. Try reinstalling the program to fix this problem.
---------------------------------
Cause
Updating VDDK may require additional Microsoft Visual C++ Redistributable packages.
Solution
Install the latest Microsoft Visual C++ Redistributable packages.
Microsoft Visual C++ Redistributable latest supported downloads
https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
References
Was this content helpful?
Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.