Random beremote crashes seen with faulting module name "mounter.dll"

Problem
 

Random beremote.exe crashes seen with faulting module name "mounter.dll"
 

Error Message
 

Event Log -
 

Application Error    1000    (100)    "Faulting application name: beremote.exe, version: 21.0.1200.1204, time stamp: 0x5f21c584
Faulting module name: mounter.dll, version: 21.0.1200.1204, time stamp: 0x5f21c5eb
Exception code: 0xc0000005
Fault offset: 0x00000000000ae692
Faulting process id: 0x19d8
Faulting application start time: 0x01d6bbf7bc02b0a1
Faulting application path: C:\Program Files\Veritas\Backup Exec\beremote.exe
Faulting module path: C:\Program Files\Veritas\Backup Exec\mounter.dll
Report Id: 83219369-a14a-4827-948f-79411b9496fd
Faulting package full name: 
Faulting package-relative application ID: "
 

Cause
 

The Issue is seen at a site where Backup Exec was being used to backup VMs on Vsphere 6.7. The Issue seems to occur once in a month.
 

Solution
 

There are no plans to address this issue by way of a patch or hotfix in earlier versions of the software at the present time.  However, the issue has been addressed in the revision of the product specified at the end of this article. 
 
Please contact your Veritas Sales representative or the Veritas Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.

This issue is resolved in Backup Exec 22.1.