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Problem
Briefing email from Microsoft Viva (viva-noreply@microsoft.com) or MyAnalytics emails are not getting archived.
Error Message
NA
Cause
The Briefing email is not a standard email. It's inserted directly into your Outlook inbox by Microsoft. These emails can't be managed by email or transport rules therefore exchange journal rules don’t send these messages to be archived.
Related Microsoft article / documentation links.
https://docs.microsoft.com/en-us/viva/insights/personal/briefing/be-faqs
Solution
It is expected behavior that these types of emails are not archived.
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Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.