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Problem
NDMP backup of a Dell/EMC Isilon volume fails with 99 with error message "no mover progress". The job fails even though all data appears to be backed up.
The Isilon had been upgraded from 8.x to 9.1.0.7. The backups ran on following several days had no problem but NDMP backup began failing one week after the Isilon upgrade.
#Environment:
(1). NetBackup Master Server
NetBackup Version: NetBackup-RedHat2.6.32 8.2
OS Type & Version: Red Hat Enterprise Linux Server release 7.5
(2). NetBackup Media Server
NetBackup Version: NetBackup-RedHat2.6.32 8.2
OS Type & Version: Red Hat Enterprise Linux Server release 7.5
(3). NAS device
Type:ISILON X210
OS: 9.1.0.7
Error Message
aborting operation - no mover progress![]()
Cause
EMC Isilon Issue. This is caused by an incorrectly configured network variable on the Isilon. OneFS sends an RST flag at the end of the data connection without confirmation that we sent all the data in the SendQ buffer.
Solution
It was confirmed by EMC this is a known issue from Isilon 8.x to 9.1.0.11. This issue no longer occurs after upgrading to 9.1.0.12 or later. It is advisable to consult with Dell/EMC for details.
EMC KB for this issue: