Migrator Server Event Error 6593 is generated when trying to Import a PST to an archive

Article: 100051373
Last Published: 2021-09-20
Ratings: 0 0
Product(s): Enterprise Vault

Problem : Migrator Server Event Error 6593 is generated when we try to Import PST to archive

 

Error Message

Event ID: 6593 Abnormal error occurred | |PST file: \\EV-prod\TestUser.pst |Archive Name: TestUser |Vault Id: 1C3EFEAA8744A2B438E9A4735CA6E85A21110000evault01 |Reference: SCMP/SC

Dtrace of MigratorServer shows the following:

1903    15:39:51.320     [18144]    (MigratorServer)    <25372>    EV~E    Event ID: 6593 Abnormal error occurred | |PST file: \\EV-prod\TestUser.pst |Archive Name: TestUser |Vault Id: 1C3EFEAA8744A2B438E9A4735CA6E85A21110000evault01 |Reference: SCMP/SC |
1904    15:39:51.320     [18144]    (MigratorServer)    <25372>    EV:H    {​​​​​​CMigrator::SetCustomMessageProps}​​​​​​ (Exit) Status: [Catastrophic failure  (0x8000ffff)]
1905    15:39:51.320     [18144]    (MigratorServer)    <25372>    EV:L    CSavesetPersist::ResetStorage LB: 0x61a198 Stg(LB): 0xc4f6840 Stg(doc): 0 File: (null)

Cause

In some environments, the admin prevent users from adding new data or content to an existing .pst file

Solution


Set PSTDisableGrow value to 0 in the following registry location:

HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\<Office version>\Outlook\PST.

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