How to restart NetBackup and PBX services on Linux

How to restart NetBackup and PBX services on Linux

Article: 100051178
Last Published: 2021-08-25
Ratings: 29 7
Product(s): NetBackup


How to restart NetBackup and Veritas Private Branch Exchange (VxPBX) services on Unix/Linux.

Stopping Services

  1. Stop NetBackup services.
    • /usr/openv/netbackup/bin/goodies/netbackup stop
    • or, /usr/openv/netbackup/bin/bp.kill_all
  2. Check the NetBackup services are stopped.
    • /usr/openv/netbackup/bin/bpps -x
    • Note: Only bpps and vxpbx should show as running. However, if other NetBackup services did not stop completely, re-run the stop commands a few times to stop them gracefully,
    • Warning: If necessary to stop services by force, these OS level commands should be used with caution to stop the process by process ID (pid), or by process name (name).
    • Syntax: kill -9 <pid>
      or: killall -9 <name>
  3. Stop VxPBX service.
    • /opt/VRTSpbx/bin/vxpbx_exchanged stop

(Optional) Follow these steps for service restart issues.

Note: The optional steps are not normally needed, but may be useful if there are any problems with service restart.

  1. (Optional) Remove temporary files.
    • /usr/openv/var/*.ior*
  2. (Optional) Remove lock files.
    • /usr/openv/volmgr/misc/*lock*
  3. (Optional) Manually clear host cache.
    • Delete the contents of the host_cache directory.
  4. (Optional) Clear old legacy and unified logs.
    • /usr/openv/netbackup/bin/bpclntcmd -clean_old_logs 0
    • /usr/openv/netbackup/bin/vxlogmgr -d

Starting Services:

  1. Start VxPBX service.
    • /opt/VRTSpbx/bin/vxpbx_exchanged start
  2. Start NetBackup services.
    • /usr/openv/netbackup/bin/goodies/netbackup start
    • or, /usr/openv/netbackup/bin/bp.start_all

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