How to Give Us Feedback

Description

Learn about the Veritas Customer and Partner Engagement Program (CPEP). CPEP provides a platform for you to offer valuable feedback, while accruing incentives to do so. This article is part of a larger document, read the full Veritas Support Services Welcome Guide here.

The Customer and Partner Engagement Program (CPEP)

The Veritas Customer and Partner Engagement Program (CPEP) provides an open platform for customers and partners to work directly with Veritas through various engagements such as one-on-one interviews, feedback sessions, development reviews, focus groups, usability testing sessions and online surveys.

To learn more about CPEP, please visit The Veritas Customer and Partner Engagement Program.

Why Join CPEP?

By joining CPEP, you have a chance to:

• Connect directly with Veritas Product Management, Customer Experience and Engineering teams.
   
• Participate in product demos, one-on-one interviews, feedback sessions, development reviews, focus groups, private betas, usability testing, online surveys and more.
   
• Get sneak previews and directly impact features and capabilities in products you already use or may consider in the future.
   
• Earn incentives based on your active participation.

Once you’ve joined CPEP, it’s up to you to decide how much time you want to engage with us. However, each interaction will accrue incentives and the more you participate and provide feedback, the more you earn.
 

Considering CPEP and would like to give us product feedback NOW! 

Veritas values the ideas and recommendations on how to improve our software. Help us to improve our products by providing us with your suggestions and ideas.  Customers should now reach out to their Account Managers or Solution Experts to raise any feature enhancement requests with the Product Management team. For assistance in finding your Account Manager Information, please reach out to Veritas Customer Care https://www.veritas.com/about/contact.html.