Vm backup failed with error 49

Problem

Vm backup failed with error 49

Error Message

In job details you will get below messages

Snapshot job:

Error bpbrm (pid=16187) client xxxxx didn't start
end VMware: Create Snapshot; elapsed time 0:00:01
Info bpfis (pid=0) done. status: 49: client did not start

end writing

Operation Status: 49

Cause

When we checked in vcenter under that vm we found  multiple  Raw disk attached to that specific vm due to which we were getting this error.

Screenshot for ref  -

Vmware article for the same to identify raw disk - https://kb.vmware.com/s/article/1004814

Raw Device mapping notes as  per NetBackup Vmware guide - - https://www.veritas.com/content/support/en_US/doc/21902280-136588229-0/v21902441-136588229

NetBackup cannot back up the RDM by means of a VMware backup host.

Solution

Remove the client for vmware policy and add it to standard policy type and  take the file system backup.