Backups and archiving with a large include file list fails with Status 13: file read failed at NetBackup 9.0, 9.0.0.1, 9.1 and 9.1.0.1

Article: 100050691
Last Published: 2023-08-14
Ratings: 2 5
Product(s): NetBackup & Alta Data Protection

Problem

Backups and archiving with bparchive with a large include file list fails with Status 13: file read failed

Error Message

bpbrm log shows errors:

10:30:40.690 [32112.32112] <16> bpbrm readline: socket read failed: errno = 34 - Numerical result out of range
10:30:40.690 [32112.32112] <2> set_job_details: Tfile (88): LOG 1622021440 16 bpbrm 32112 socket read failed: errno = 34 - Numerical result out of range
10:30:40.690 [32112.32112] <2> send_job_file: job ID 88, ftype = 3 msg len = 93, msg = LOG 1622021440 16 bpbrm 32112 socket read failed: errno = 34 - Numerical result out of range
10:30:40.690 [32112.32112] <4> db_error_add_to_file: socket read failed: errno = 34 - Numerical result out of range
10:30:40.690 [32112.32112] <2> bpbrm kill_child_process: start

10:30:40.690 [32112.32112] <2> bpbrm wait_for_child: start

10:30:40.690 [32112.32112] <2> bpbrm wait_for_child: not syncing with bptm
10:30:45.734 [32112.32112] <2> bpbrm wait_for_child: child exit_status = 82 signal_status = 0
10:30:45.734 [32112.32112] <2> inform_client_of_status: COMM_SOCK == INVALID_SOCKET, 0
10:30:45.734 [32112.32112] <2> set_job_details: Tfile (88): LOG 1622021445 4 bpbkar 32120 done. status: 13: file read failed
10:30:45.734 [32112.32112] <2> send_job_file: job ID 88, ftype = 3 msg len = 65, msg = LOG 1622021445 4 bpbkar 32120 done. status: 13: file read failed

 

Cause

This appears to be an issue with how FEDS payload is sent to BPBRM in NetBackup 9.0, 9.0.0.1, 9.1 and 9.1.0.1 only.
The issue does not affect backup selections in a standard policy.  The issue has been seen when running bparchive or for user initiated backups with large backup selections in an include file list.

Solution

Engineering have released an Emergency Engineering Binary (EEB) for NetBackup 9.0.0.1 that resolves this issue refer to ET4040162

Engineering have released an Emergency Engineering Binary (EEB) for NetBackup 9.0 that resolves this issue. Refer to ET4041532

Engineering have released an Emergency Engineering Binary (EEB) for NetBackup 9.1 that resolves this issue. Refer to ET4053271

Engineering have released an Emergency Engineering Binary (EEB) for NetBackup 9.1.0.1 that resolves this issue. Refer to ET4055806

This issue has been fixed in Netbackup 10

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