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Article: 100050081
Last Published: 2025-08-28
Ratings: 0 0
Product(s): Alta SaaS Protection
Description
The account used to connect the Cohesity Alta SaaS Protection (CASP) Connector Service with your CASP cloud archive tenant must have API authorization.
NOTE: To configure the API permission, you will need access to the CASP Admin Portal with authorization to access the '
Administration' app and to '
Manage Permissions'.
Step 1 -- Navigate to Users/Groups
CASP lists all identities in the 'Administration' tab.
To see a complete listing of all identities, navigate to
Administration ->
Permissions ->
Users and Groups -> View all users and groups.

Step 2 -- Find the Account Used for the Cohesity Alta SaaS Protection Connector Service
In the 'Users and Groups' tab, click 'Refine search' which will bring up a window on the right-hand side. Put the name of the user account and click 'Search'.
Step 3 -- Edit the User Permissions
Click on the account, and then on '
Manage Permissions'.

Click the blue checkbox beside the '
API' permission, and click '
OK'.

Now, when you configure the CASP Connector Service with credentials for this account, the service will be authorized to make API calls to your CASP tenant.