How to Install and Configure the Cohesity Alta SaaS Protection Export Service

Description

 

The Cohesity Alta SaaS Protection (CASP) Export Service can be downloaded from the Admin Portal, under ' Administration' and then ' Software Download'.

 

Step 1 -- Run the Installer

Open the Export Service installer file ' Cohesity.ASP.ExportService.msi'. This will open the install wizard on the welcome step.

 

Click ' Next' to proceed.
 

Step 2 -- Acceptable Use Policy

You will need to read and accept the CASP Acceptable Use Policy (AUP) before proceeding. Of special note, you have rights to use ASP installable software in your organization as long as your subscription to NSP is active. You can also find the AUP here:
Cohesity Alta SaaS Protection Acceptable Use Policy (AUP)

 

 

Click ' Next' to proceed.
 

Step 3 -- Service Account Credentials

Enter the credentials for the service account you have created for the CASP Export Service. This service account will need read and write access to any of the shares you wish to export content to.

 

 

Click the ' Validate' button to confirm the credentials pass and click OK. 

 

 

Click ' Next' to proceed.

 

Step 4 -- Install Path

Optionally change the install path.

 

Click ' Next' to proceed.
 

Step 5 -- Execute the Installation

Click ' Install' to execute the installation.

 

The install execution performs an automatic start of the Windows service.


 

Step 6 -- Launch the Cohesity Alta SaaS Protection Export Service GUI

Go to the Start menu, find the CASP Export Service app, and open it.

 

 

 

Step 7 -- Configure the Export Service

Establish the Connection

When launching the Export Service app  for the first time, it will default to the ' Settings' tab with ' General' sub-tab.

In the ' General' tab, enter the StorSite Web Service URL for the CASP tenant along with the credentials of the service account that is configured in ASP for the Export Service. This account will need to be authorized in ASP with the following rights:

• API authorization
• Access all items

For instructions on how to configure authorization on the CASP account that will be used by the Export Service, see How to Configure Authorization for the Export Service's Cohesity Alta SaaS Protection Account.

Export locations are the preconfigured places that will display in the End User Portal and the Admin Portal's 'Content App' for users to select when setting up a background export job.

To create an export location, under the 'Settings' tab in the 'Export Locations' sub tab, click 'Add Location'.  Depending on which type of data you want the export location to export to (e.g., Exchange, SharePoint/OneDrive, Box, EntraId, etc.)  the options will differ. 

Advanced

1. # Threads -- This determines how many folders will be processed in parallel by the export service when executing export jobs.
2. Log Directory -- This is the output path where you will find the event logs for the export service.
3. Pre-ingest Encryption Keys -- If you are using the pre-ingest encryption option in the ASP Connector Service, then you probably want the export service to automatically decrypt any encrypted content it exports from NSP so that users can access their content as expected.