After local install of RAWS (Remote Agent for Windows Systems) on Windows 8.x Client OS Microsoft’s Program Compatibility Assistant displays an error "A digitally signed driver is required"

Article: 100049693
Last Published: 2021-03-10
Ratings: 0 0
Product(s): Backup Exec

Problem

After local install of RAWS on Windows 8.x client machines Microsoft’s Program Compatibility Assistant displays error "A digitally signed driver is required" for the PureDisk Virtual File System Driver.

Error Message

On installing BE 21.2 RAWS on a client machine using a local install, the below message is seen towards the end of the install:

Cause

Microsoft’s Program Compatibility Assistant is informing that the driver is not digitally signed.

Note:
1. The PureDisk Virtual File System Driver does get installed and is present on the system.
2. The file is indeed digitally signed, as opposed to what is mentioned in the above error message.

Solution

Workaround:

The message can be ignored and there is no action needed.

References

Etrack : 4030098

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