Active directory individual item restore from a GRT enabled backup set of an Active Directory VMware Virtual machine completes successfully, but no items are restored

Problem

Active directory individual item restore from a GRT enabled backup set of a Active Direct VMware Virtual machine completes successfully, but no items are restored.

Error Message

Restore completes successfully but no items are restored.

Restore debug shows the following error for beremote process -

BEREMOTE: [01/14/21 11:57:08] [6580]     [fsys\adgran]        -     DSProv:Error status:12 (-4001/-4001 A read was issued to a location beyond the EOF (writes
will expand the file). ) opening [C:\TEMP\IMG000005\IMG000001\ntds.dit] at B:229

Cause

Solution

The Issue is seen when the Backup set resides on Data Domain OST. Restore works fine if the AD GRT VM backup is taken on a disk storage.

Workaround :

1. If running VM Based Backup, then backing up to normal disk storage would allow a restore of individual items.

OR

2. Backup the Active Directory as part of System State agent based backup with GRT to OST as the Issue is not seen in agent based Backup.

Veritas Corporation has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Veritas Corporation is committed to product quality and satisfied customers.
 

There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.  For information on how to contact Veritas Sales, please see     https://www.veritas.com
 

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.