SMTP Archiving e-mails are moved to the SMTP Holding Failed folder when Enterprise Vault is in backup mode
Problem
SMTP Archiving e-mails are moved to the SMTP Holding Failed folder when Enterprise Vault is in backup mode
Error Message
Event ID: 41549 - Unable to archive the file 1597757640.1204.39369.eml. The file has been moved to .. \18\13\34\Failed. Reason: Unable to cast object of type 'Symantec.EnterpriseVault.SmtpCommonTarget' to type 'Symantec.EnterpriseVault.SmtpCommon.SmtpJrnlTarget'. Task:SMTP Archiving task
Cause
This issue is currently under investigation.
Solution
This issue has been addressed as part of Enterprise Vault 12.5.3 and Enterprise Vault 14.0.
References
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