VSR Email Notification is only sent to the last email address, when multiple recipients are configured
Problem
If SMTP 'Encryption' is used and multiple email recipients are defined in the 'To address:' field of Veritas System Recovery SMTP Email options, only the last email address will receive the email.
If SMTP is configured to use the 'Authentication' option, this issue will not occur and emails will be sent to all recipients, but communications will be less secure.
Error Message
None. Emails are just not received.
Cause
When 'Encryption' is enabled, all addresses, except the final email address, are being combined into one entry. That is seen as invalid, resulting in only the final recipient receiving a valid email.
Solution
This is resolved in the VSR 21.3 release.
References
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.