Wasabi Cloud Storage goes Offline in Backup Exec Storage tab

Wasabi Cloud Storage goes Offline in Backup Exec Storage tab

Article: 100048092
Last Published: 2020-07-27
Ratings: 2 0
Product(s): Backup Exec

Problem

Wasabi Cloud Storage reports Offline in Backup Exec console under Storage tab.

Error Message

Wasabi Cloud Storage shows Offline state in storage tab.

Cause

Certificate file for Wasabi cloud storage is expired.

Solution

  1. Wasabi Knowledge Base article : SSL Certificate Expirations on 30 May 2020 affecting customer operations
  2. Open the file Path C:\Program Files\Veritas\Backup Exec\
  3. Replace the file cacert.pem with the updated file.(Please download the updated cacert.pem using the link https://curl.haxx.se/ca/cacert.pem)
  4. Restart all Backup Exec service.

 

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