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/mnt/nbdata fills to 100% on a flex media server instance

Article: 100047795
Last Published: 2020-09-09
Ratings: 0 2
Product(s): NetBackup

Problem

The /mnt/nbdata/ filesystem fills to 100% quickly once backups start in the environment.

Specifically there are several hundred directories here: /mnt/nbdata/usr/openv/var/proxy_peers, each of them around 0.4 MB in size, this is normal.

Once the partition becomes full the instance will stop accepting connections.

Filesystem Size Used Avail Use% Mounted on
/dev/loop1 194M 190M 0 100% /mnt/nbdata

Error Message

Backups may show the following error in the detailed status:

Received status: 7639 with message Failed to create a peer name mapping.

Cause

In Flex the /mnt/nbdata partition is set to 200MB; this is increased to 1GB in Flex 2.1 and onward, but will not be applied to any instances created while at the Flex version .

Additionally /mnt/nbdata was designed to hold configuration data, not logs.

Solution

Contact Support for assistance resolving this issue.  Please reference this article in the Support case to expedite resolution.

This issue is targeted to be fixed in a future release

 

References

JIRA : APPCFT-6086 Etrack : 4011914

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