Problem
DLO Restore job fails with error "File does not belong to user"
Error Message
04/17/20, 11:02:31:828, dloconsoleu.exe, 3556:, >, multicopier.cpp( 752 ), Multicopier::Copy - copying
\\StorageServer\NUDF\domain-username\.dlo\machine-name\C_\Users\username.domain\DOCUMENTS\Outlook Files\[00g37lkoQ75pLt000012g0]Outlook Data File - user.pst to:
04/17/20, 11:02:31:922, dloconsoleu.exe, 3556:, E>, restoreframe.cpp( 1398 ), Error: hr=3422572324
\\StorageServer\NUDF\domain-username\.dlo\machine-name\C_\Users\username.domain\DOCUMENTS\Outlook Files\[00g37lkoQ75pLt000012g0]Outlook Data File - user.pst File does not belong to user username
Cause
The error "File does not belong to this user" is seen when a VIP user is migrated to NON-VIP profile.
Solution
1. Migrate the user to VIP profile in DLO Admin console.
2. Restore the files required.
3. Once data is restored use can be assign back to NON-VIP profile.
References
Was this content helpful?
Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.