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Article: 100047670
Last Published: 2023-11-16
Ratings: 0 14
Product(s): Backup Exec
Problem
Error ”There were no storage locations found on the server” is reported while configuring a cloud storage device in Backup Exec.
Error Message
There were no storage locations found on the server.
Solution
- Ensure that you have already created the bucket/container. A bucket or storage container represents a logical unit of storage on the cloud-based storage device. (Refer vendor guidelines on how to create a bucket/container).
- Ensure that the name of the bucket/container which was created in the cloud portal does not have any special characters like “! @ # $ % ^ & * _ + ”. Bucket names may be made up of lower case letters, numbers, and hyphen and the name may not begin with a hyphen.
- As a best practice, create specific buckets to use exclusively with Backup Exec. Each cloud storage device within Backup Exec must use a different bucket. Do not use the same bucket for multiple cloud storage devices even if these devices are configured on different Backup Exec servers.
- Verify the AWS credentials used in creating the cloud storage device are correct. AWS permissions require the AWS Access Key Account and the Secret Key for access from Backup Exec.