BackupExecManagementService.exe memory continues to rise and service has to be restarted when server memory is consumed

Problem

BackupExecManagementService.exe memory continues to rise and service has to be restarted when server memory is consumed

Error Message

Solution

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned. Refer to the Hotfix link under Related Articles to obtain the hotfix needed to resolve the issue

Backup Exec 21 Update 1 - Backup Exec 21.1

After the above update is installed, create the following registry (if the process memory consumption continues to rise) and set it to 1. The registry need to be created for Backup Exec releases above 21.1 if the problem is still seen.

HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\Backup Exec For Windows\Backup Exec\Server
SkipAgentVersionCheck (DWROD): 1

Additional Information:

To reduce memory usage, it is recommended to disable discovering data to back up and scheduling checking logon accounts.

Configuring Backup Exec to discover data to back up

Scheduling Backup Exec to check logon accounts

Workaround :
Restart the Backup Exec services on a regular basis.