BackupExecManagementService.exe memory continues to rise and service has to be restarted when server memory is consumed

BackupExecManagementService.exe memory continues to rise and service has to be restarted when server memory is consumed

Article: 100047614
Last Published: 2021-02-18
Ratings: 0 0
Product(s): Backup Exec

Problem

BackupExecManagementService.exe memory continues to rise and service has to be restarted when server memory is consumed

Error Message

 

Solution

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned. Refer to the Hotfix link under Related Articles to obtain the hotfix needed to resolve the issue

Backup Exec 21 Update 1 - Backup Exec 21.1

 

 

After the fix installation, create the following registry and set 1.

HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\Backup Exec For Windows\Backup Exec\Server
SkipAgentVersionCheck (DWROD): 1

 

Additional Information:

To reduce memory usage, it is recommended to disable discovering data to back up and scheduling checking logon accounts.

Configuring Backup Exec to discover data to back up

Scheduling Backup Exec to check logon accounts

 

Workaround :
Restart the Backup Exec services on a regular basis.


 

References

Etrack : 3995832

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