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Flex Appliance update fails with "post-installation script failure" message

Article: 100047509
Last Published: 2020-04-17
Ratings: 0 1
Product(s): Appliances

Problem

A Flex Appliance update precheck fails with the following error message and does not provide any further detail.

Error Message

Failed to install update due to post-installation script failure.

Cause

This issue occurs if an update module fails due to a communication or connection issue.

Solution

To fix this issue, restart the node. If you cannot restart the node, contact Veritas Technical Support for assistance. Ask your representative to reference this article.

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