"Error loading required ActiveX object" appear on Veritas System Recovery 21 Management Solution.

"Error loading required ActiveX object" appear on Veritas System Recovery 21 Management Solution.

Article: 100047014
Last Published: 2020-05-18
Ratings: 0 2
Product(s): System Recovery

Problem

"Error loading required ActiveX object" appears on Veritas System Recovery 21 Management Solution when clicked "Define Destination" of Backup Policies. (See Figure 1 and 2):

Figure 1

Figure 2

Error Message

Error loading required ActiveX object 

Cause

This issue comes from Symantec Management Platform. See the below article:

Error "Error Loading ActiveX Control: You may need to adjust your browser settings to allow download of signed ActiveX Controls" when launching Altiris NS or DS web console

Please note that this article references sites not owned or maintained by Veritas and, as such, Veritas is not responsible for the content portrayed on such sites, including any revisions to or deletions of content or third-party software on which this article relies. User is responsible for conducting all necessary due diligence prior to following the instructions described in this article.

Solution

  1. Download ActiveX control.zip in this article. 
  2. Unzip ActiveX control.zip
  3. Run NS CAB Installer Package\AltirisNSCABInstaller_x86.msi
  4. Close and open your Internet Explorer.
  5. Click Define Destination of Backup Policies on Veritas System Recovery 21 Management Solution.

Was this content helpful?