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CloudPoint discovery job of PureStorage array may fail when snapshot exist without a source volume.

Article: 100046817
Last Published: 2019-12-10
Ratings: 0 0
Product(s): CloudPoint

Problem

CloudPoint discovery job of PureStorage array may fail when snapshot exist without a source volume.

Error Message

Error in the flexsnap-agent.<guid>:

flexsnap-agent.13e32a35ee754a25857e9e9c72577784: Nov 12 11:44:08 c3a5bc8eca2e flexsnap-agent-agent.13e32a35ee754a25857e9e9c72577784[1] Thread-2 flexsnap.plugins.purestg: ERROR - Unable to Fetch Snapsource: u'FA450:SomeSnapshotSource'
flexsnap-agent.13e32a35ee754a25857e9e9c72577784: Traceback (most recent call last):
flexsnap-agent.13e32a35ee754a25857e9e9c72577784: File "src/purestg/purestg.py", line 101, in _init_
flexsnap-agent.13e32a35ee754a25857e9e9c72577784: KeyError: u'FA450:SomeSnapshotSource'

Cause

The above scenario was encountered due to mapping being carried out of snapshot to its source, in which while fetching for the snapshot source the source does not exists.

Solution

There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in the next major revision of the product. Please note that Veritas Technologies LLC reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Veritas’ plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

References

JIRA : STESC-3880

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