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Problem
After uninstalling CloudPoint, the re-install may fail if all files were not removed from the CloudPoint directory.
Error Message
CloudPoint Version file missing from '/cloudpoint'
Unable to fetch the previous version
Aborting installation.
Cause
Hidden files were not deleted from the previous install location.
Solution
Check the contents of directory where CloudPoint was previously installed:
# ls -al /cloudpoint/
Remove the hidden files if any exist such as the .configured file.
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.