List of Anti-virus exclusions to configure for Backup Exec

List of Anti-virus exclusions to configure for Backup Exec

Article: 100046324
Last Published: 2019-11-11
Ratings: 9 0
Product(s): Backup Exec

Problem

This article provides a list of suggested anti-virus exclusions to configure on the Backup Exec server.

Solution

Exclude the following processes (if they are exist in the system) from the anti-virus installed on the Backup Exec server:

X:\Program Files\Symantec or Veritas\Backup Exec\beremote.exe
X:\Program Files\Symantec or Veritas\Backup Exec\beserver.exe
X:\Program Files\Symantec or Veritas\Backup Exec\bengine.exe
X:\Program Files\Symantec or Veritas\Backup Exec\benetns.exe
X:\Program Files\Symantec or Veritas\Backup Exec\pvlsvr.exe
X:\Program Files\Symantec or Veritas\Backup Exec\BackupExec.exe
X:\Program Files\Symantec or Veritas\Backup Exec\BkUpexec.exe
X:\Program Files\Symantec or Veritas\Backup Exec\backupexecmanagementservice.exe
X:\Program Files\Symantec or Veritas\Backup Exec\RemSrv64.exe
X:\Program Files\Symantec or Veritas\Backup Exec\bedbg.exe
X:\Program Files\Symantec or Veritas\Backup Exec\pdvfsservice.exe
X:\Program Files\Symantec or Veritas\Backup Exec\spad.exe
X:\Program Files\Symantec or Veritas\Backup Exec\spoold.exe
X:\Program Files\Symantec or Veritas\Backup Exec\mtstrmd.exe (Backup Exec 20.0 and above)
X:\Program Files\Symantec or Veritas\Backup Exec\VxLockdownServer.exe (Backup Exec 20.4 and above)

 [X represents drive letter where Backup Exec is installed]

Exclude the following folder from the anti-virus installed on the Backup Exec server:

X:\Program Files\Symantec or Veritas\Backup Exec\*  
C:\ProgramData\Symantec or Veritas\CRF\*

(be sure to append * to the path once each path has been added)

Exclude the following processes (if they are exist in the system) from the anti-virus installed on the remote servers:

X:\Program Files\Symantec or Veritas\Backup Exec\RAWS\beremote.exe
X:\Program Files\Symantec or Veritas\Backup Exec\RAWS\bedbg.exe
X:\Program Files\Symantec or Veritas\Backup Exec\RAWS\RemSrv64.exe
X:\Program Files\Symantec or Veritas\Backup Exec\RAWS\pdvfsservice.exe
X:\Program Files\Symantec or Veritas\Backup Exec\RAWS\mtstrmd.exe (Backup Exec 20.0 and above)
X:\Program Files\Symantec or Veritas\Backup Exec\RAWS\VxLockdownServer.exe (Backup Exec 20.4 and above)

 [X represents drive letter where Backup Exec Remote agent is installed]

Exclusions on the Backup Exec server for the deduplication storage:

X:\BackupExecDeduplicationStorageFolder\** (X: is for the Dedupe Volume Drive letter)
\\.pdvfs
\Device\Pdvfs\*.*
\Device\Pdvfs\PdvfsRedirector\*.*

Possible Error Messages:

Exchange backup

V-79-57344-65193 - The backup selection "Exchange Database" was not successfully processed for Granular Recovery Technology (GRT). The Database Recovery failed with Error '*Null*'

0xe00002f7 - Cannot extract mailbox messages from the Exchange backup

0xe000ff12 - A communications failure has occurred with an Exchange Store resource

System State backup

V-79-57344-65247 or 0xE000FEDF - A failure occurred reading an object.

Exceptions :

Backup- \\server01\System?State WARNING: "\\server01\System?State\System Files\System Files" is a corrupt file. This file cannot verify.
Verify- \\server01\System?State \\server01\System?StateWARNING: "System Files" is a corrupt file. This file cannot verify.

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