Problem
Enterprise Vault Policy Manager (EVPM) no longer works after upgrading to (EV) 12.3.
Error Message
"Creating privileged MAPI session ...
Error: Unknown error 0x80131502 "
Cause
Code change after (EV) 12.1 may present a problem for certain environments.
Solution
Workaround: This issue can be worked around by using the 12.1 version of evpm.exe. Please call into support to obtain a copy of the 12.1 version of evpm.exe.
The issue has been addressed in Enterprise Vault 12.5.2.
References
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