Duplication operation of the SLP will not trigger any duplication job at activity monitor

Problem

This issue usually appear when some SLP's are able to trigger duplication job but few specific individual SLP's in the environment are not able to trigger duplication job.

Duplication job will not start as duplication operation is showing status "inactive". We can't change the state of duplication operation from inactive to active using GUI or using below command

nbstlutil active -lifecycle <slp_name>

Error Message

At GUI, SLP will keep on showing active status but duplication operation will show inactive state at command line when we run below command  in order to check it's state.

Example:- SLP name is Test

nbstl Test -all_versions -L

                                Name: Test
                 Data Classification: (none specified)
            Duplication Job Priority: 0
                               State: active
                             Version: 0
 Operation  1                Use for: 0 (backup)
                             Storage: stu_msdp_nbmaster2
                         Volume Pool: (none specified)
                        Server Group: (none specified)
                      Retention Type: 0 (Fixed)
                     Retention Level: 1 (2 weeks)
               Alternate Read Server: (none specified)
               Preserve Multiplexing: false
      Enable Automatic Remote Import: false
                               State: active
                              Source: 0 (client)
                        Operation ID: (none specified)
                     Operation Index: 1
                         Window Name: --
                 Window Close Option: --
                Deferred Duplication: no
 Operation  2                Use for: 1 (duplication)
                             Storage: stu_adv_nbmaster2
                         Volume Pool: (none specified)
                        Server Group: (none specified)
                      Retention Type: 0 (Fixed)
                     Retention Level: 1 (2 weeks)
               Alternate Read Server: (none specified)
               Preserve Multiplexing: false
      Enable Automatic Remote Import: false
                               State: inactive
                              Source: Operation 1 (backup:stu_msdp_nbmaster2)
                        Operation ID: (none specified)
                     Operation Index: 2
                         Window Name: Default_24x7_Window
                 Window Close Option: SFN
                Deferred Duplication: no

Cause

Solution

Run below command to change the status from inactive to active of duplication operation in SLP:-

nbstlutil active -lifecycle <slp_name> -destination <storage unit of the operation showing inactive status>

Example,

nbstlutil active -lifecycle Test -destination stu_adv_nbmaster2

SLP secondary  operation will start showing status active and it will trigger in some time.

nbstl Test -all_versions -L
                                Name: Test
                 Data Classification: (none specified)
            Duplication Job Priority: 0
                               State: active
                             Version: 0
 Operation  1                Use for: 0 (backup)
                             Storage: stu_msdp_nbmaster2
                         Volume Pool: (none specified)
                        Server Group: (none specified)
                      Retention Type: 0 (Fixed)
                     Retention Level: 1 (2 weeks)
               Alternate Read Server: (none specified)
               Preserve Multiplexing: false
      Enable Automatic Remote Import: false
                               State: active
                              Source: 0 (client)
                        Operation ID: (none specified)
                     Operation Index: 1
                         Window Name: --
                 Window Close Option: --
                Deferred Duplication: no
 Operation  2                Use for: 1 (duplication)
                             Storage: stu_adv_nbmaster2
                         Volume Pool: (none specified)
                        Server Group: (none specified)
                      Retention Type: 0 (Fixed)
                     Retention Level: 1 (2 weeks)
               Alternate Read Server: (none specified)
               Preserve Multiplexing: false
      Enable Automatic Remote Import: false
                               State: active
                              Source: Operation 1 (backup:stu_msdp_nbmaster2)
                        Operation ID: (none specified)
                     Operation Index: 2
                         Window Name: Default_24x7_Window
                 Window Close Option: SFN
                Deferred Duplication: no