Important Update: Cohesity Products Knowledge Base Articles
All Cohesity Knowledge Base Articles are now managed via the Cohesity Support Portal: https://support.cohesity.com/s/searchunify. The Knowledge Base articles available here will not reflect the latest information or may no longer be accessible.
Problem
When upgrading to CloudPoint 2.2.0 using Google Cloud Platform (GCP) build the upgrade may fail with "/usr/bin/keytool: No such file or directory"
Error Message
Adding MongoDB certificate to the trust store .../root/cp_start.sh: line 577: /usr/bin/keytool: No such file or directory
/root/cp_start.sh: line 579: /usr/bin/keytool: No such file or directory
Cause
The upgrade code in the GCP build resulted in an error.
Solution
There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in the next major revision of the product. Please note that Veritas Technologies LLC reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests. Veritas’ plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
Was this content helpful?
Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.