VRTSexplorer hung on SPARC Solaris with InfoScale 7.4

Article: 100045796
Last Published: 2019-06-25
Ratings: 0 0
Product(s): InfoScale & Storage Foundation

Problem

VRTSexplorer in Data Collector may take very long time to complete or go to hung state on SPARC Solaris with InfoScale7.4.

 

Error Message

Run ps command and find out following command line was executed and running for long time.

 

# /sbin/vxlictest -n VERITAS File System -l

 

The command line above is being executed as a part of VRTSexplorer.

 

Cause

This issue can occur because vxlictest command tris to access /var/vx/licenses directory but it doesn't exist on the system.

 

Solution

This issue is still under investigation.

Manually creating /var/vx/licenses directory on target system can be workaround for this issue.

 

References

JIRA : STESC-3279

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