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Problem
VRTSexplorer in Data Collector may take very long time to complete or go to hung state on SPARC Solaris with InfoScale7.4.
Error Message
Run ps command and find out following command line was executed and running for long time.
# /sbin/vxlictest -n VERITAS File System -l
The command line above is being executed as a part of VRTSexplorer.
Cause
This issue can occur because vxlictest command tris to access /var/vx/licenses directory but it doesn't exist on the system.
Solution
This issue is still under investigation.
Manually creating /var/vx/licenses directory on target system can be workaround for this issue.
References
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Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.