NetBackup install fails: Error while loading shared libraries: cannot open shared object file: No such file or directory (127)

Article: 100045645
Last Published: 2023-10-20
Ratings: 9 6
Product(s): NetBackup & Alta Data Protection


NetBackup 8.x. and 9.x Server Installation fails on Linux distributions version 8 and above after providing the license key for the installation.


Error Message

A NetBackup Server or Enterprise Server license key is needed for installation to continue.
Enter license key: <Enter license key>
: /usr/openv/netbackup/bin/admincmd/bpminlicense: error while loading shared libraries: cannot open shared object file: No such file or directory (127)



During a NetBackup Master or Media Server installation on the respective platforms, NetBackup tries to execute the bpminlicense tool, which has a dependency on the OS library This library has been upgraded to  NetBackup is not able to execute bpminlicense if it does not find the required library



To allow the installation of NetBackup to be completed, install the package on the operating system.

  1. Log in with root credentials.
  2. Install  Use the following suggestion from RedHat yum install libnsl
  3. Attempt to install NetBackup again.

In order to install the libnsl package, the dependencies libXtst and ncurses-compat-libs may also need to be installed.


  • The NetBackup Administration Console ( jnbSA ) has a dependency on libXtst and it is not installed on the operating system by default. Install the library libXtst from RHEL installation media if needed.
  • NetBackup 8.1.1 and 8.1.2 require an additional library: ncurses-compat-libs


Veritas Technologies LLC has acknowledged that the above-mentioned issue (ETrack 3968351) is present in NetBackup version 8.2 and higher versions.


Applies To
NetBackup 8.1.1 to 9.x

Linux distributions version 8 and above



Etrack : 3968351

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