NetBackup 8.2 Installation on RHEL 8 fails. Cannot open shared object file: No such file or directory.

NetBackup 8.2 Installation on RHEL 8 fails. Cannot open shared object file: No such file or directory.

Article: 100045645
Last Published: 2019-07-17
Ratings: 1 3
Product(s): NetBackup

Problem

NetBackup 8.2 Installation on Red Hat Enterprise Linux 8 fails. Cannot open shared object file: No such file or directory.

Error Message

Error during Netbackup Installation after providing NetBackup license key:

A NetBackup Server or Enterprise Server license key is needed for installation to continue.
Enter license key: <Enter license key>
: /usr/openv/netbackup/bin/admincmd/bpminlicense: error while loading shared libraries: libnsl.so.1: cannot open shared object file: No such file or directory (127)

Cause

During Netbackup Master/Media installation on RHEL 8, NetBackup tries to execute bpminlicense tool which have dependency on OS library “libnsl.so.1”. RHEL 8 has upgraded this library to “libnsl.so.2”. Hence Netbackup is not able to execute bpminlicense as it didn’t find required library “libnsl.so.1”.

Solution

Veritas Technologies LLC has acknowledged that the above-mentioned issue (ETrack 3968351) is present in the NetBackup 8.2.

Workaround

This workaround involves installing “libnsl.so.1” by executing below steps.

  1. Login with root credentials.
  2. Install library: libnsl.so.1
  3. Please install NetBackup again.

In order to install the package libnsl , you may also have to install dependencies libXtst and ncurses-compat-libs.

jnbSA has dependency of libXtst and it is not installed on the system by default.
Install the library libXtst from RedHat installation media.

NetBackup 8.1.1 and 8.1.2 requires additional library - ncurses-compat-libs

Applies To
NetBackup 8.2, 8.1.2, 8.1.1, RHEL 8

References

Etrack : 3968351

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